We are proud the announce that two of our office team have now completed Mental Health First Aid Training and can now be considered certified Mental Health First Aiders.

Earlier this year we took it upon ourselves to create a safer working environment for both our clients and our team. We want to ensure we are able to offer the tools to recognise the signs of distress and promote positive wellbeing, and reinforce the fact that we are all in this together. You are not alone, and help is readily available if required.

The very presence can instil a sense of comfort in employees if things do get difficult. It can also be a great support to the HR and/or Occupational Health function, by signposting specific professional support, both inside and outside of the organisation.


What is a Mental Health First Aider?

It is a legal requirement to have physical first aiders in any workplace, however we are a long way off from seeing mental health treated in a similar way. The good news is that since the pandemic began, mental health has been a hot topic and is now being recognised by far more people than it ever has before.

A mental health first aider learns to share a deeper understanding of the issues that impact on and relate to mental health. The course has taught us practical skills that can be used in everyday life and not just in the workplace, including being able to spot the signs and symptoms of mental health issues and feel confident guiding people towards support.


Spencer Markham, our Registered Care Manager explains:

 “The common symptoms to try and spot any issues are if an individual isn’t behaving as they normally would, or they might seem a little down. Maybe they become panicked by simple things or requests for example. The main way that we would pick up on these areas would be through regular 1-1’s.

If we do pick up that something might be wrong, we will talk with them and in some cases just by listening to them in a non-judgemental way, lending an ear and by allowing them to get things off their chest can help massively. 

We would also recommend alternatives for help in these situations such as health professionals, group sessions or another kind of support.”


If you have ever supported someone through a mental health issue, you will know how it can also affect you personally and take a toll on your own wellbeing. A large part of the training is centred around self-care. You are encouraged to ensure you look after yourself while supporting another person.

There is so much information about mental illness and mental health. The course takes away the confusion and complication; breaking it down to something simple so that you can proactively help and look after yourself as well as others.


Julie Marsh our Deputy Manager said:

“Prior to attending the course, I had heard of a lot about the illnesses surrounding mental health. However, I had no useful or real knowledge of the way these conditions present themselves, let alone how to deal with someone experiencing these.

I now have a better understanding and the skills to enable me to ask the right questions, to hopefully help and be able to spot triggers and signs of any issues.

I believe my listening skills will be much improved and I have a knowledge of how to find help, and be able to pass this information on to assist with the correct line of support.

In my job role I see people suffer stress, anxiety and depression and I now feel more confident in trying to support anyone who is seeking help.”


To find out more about Mental Health First Aid Training please visit: https://mhfaengland.org/