The Homecare People was formed in 2013 by a team with many years’ experience in the Healthcare sector such as in home care for the elderly. So while the business is new, the people running it are very experienced and came together to make a difference to the levels of home care service available.
We have all seen care at its best and worst and share a passion to provide the best care we can. This starts with selecting the right people to work with you as your carer which is more than qualifications and experience it’s about attitude and manner. It’s also about paying them a fair rate for the positive effect they can have on our clients and their family’s lives. However we can’t forget training and are committed to ensuring all our staff are supported, trained and kept up to date with the latest methods and best practice for home care for the elderly and other cases. Another key issue is that most clients want to see the same carers on a regular basis and this is a primary goal for us so we work hard on scheduling our calls to ensure continuity.
Working with private home care for the elderly clients in their homes
We work with Private clients by choice. Across the UK Local Authorities and Social Services do the best they can to provide good home care. However with government pressures; especially on cost this is becoming much harder. As a result there is a risk that home visits are short and rushed and less continuity of carers is possible. We do not want to fall into those traps, nor do we believe this is the best way to service our clients.
Home Care can’t be rushed
So our visits are typically for an hour, no rush, time spent with you. This will involve working with an agreed schedule of tasks to support your health and wellbeing which may involve personal support yet allows for that all important time just to have a chat and relax and really get to know you and how you are. We know from our clients this is just as important as dressing, bathing, helping with medicines a little cleaning or help with preparing a meal.
Spencer Markham – Registered Manager
Spencer had an early career in recruitment, soon managing a number of branches, set up his own business and then found care was in his blood. Since then he has been Registered Manager of a Domiciliary care business in Basingstoke with a care team of 96. He then joined a large charity as Registered Operations Manager responsible for 3 care homes, 3 Domiciliary offices , a day care centre and respite unit.
Spencer brings significant expertise to our business and enjoys managing teams, working with clients and the CQC and compliance aspects! Spencer’s role will see him meet all our clients and working with the team to ensure the highest levels of care are provided. As our manager he will be responsible for all care decisions.
Graham Wilson – Our MD has over 35 years’ experience running a variety of healthcare businesses and recently ran a large Care home group and worked with a leading edge technology for the management of dementia. It was this experience that gave Graham a passion to be involved in providing even better care for those who need support and help to stay at home. Graham’s ideas are also checked and supported by his mum who at 86 has a really valid viewpoint on the subject! Graham is also a Member of the Berkshire Care Association Board and works to support other care providers in the area.
Sarah Hazelton – Sarah looks after our Finance and HR. Sarah has worked in the healthcare sector for over 16 years and during this time has set up services for delivery of medication to patients at home. In addition, like many of us, she has recently had personal experience in helping her own family to find care and so comes with fresh ideas on the realities of care provision and a passion to see things improve.
Julie Griffin – Julie is our Care Supervisor and Co-ordinator who joined us in May 2014 and currently studying for her QCF Level 3. During this time she has proven to be an invaluable member of our team, a ‘natural born carer’ who has demonstrated that she truly understands the needs of our clients and works closely alongside our Care Manager to make sure that these are met. In the past she has concentrated on raising her family and worked as part-time support staff at Leighton Park School. Clients will meet Julie when she is covering their calls, carrying out Care Reviews and conducting Staff Observations.
Gemma Hayward – Training Manager
Gemma started her career in Health and Social Care in 2011. As Complex Care Co-ordinator supporting the management and training of staff for students at Universities across the North East of England, Gemma gained extensive knowledge and experience supporting individuals with mental health conditions, Autism Spectrum Conditions, Neurological disorders, Learning Disabilities and Dementia. Gemma’s role will see her developing internal and external training provisions from First Aid, Medication, Moving and Handling, Safeguarding, The Care Certificate and bespoke condition awareness training.
Gemma is a passionate and enthusiastic trainer, inspiring and motivating others at all times and continues to develop her skills as the Artistic Director of Disability Dance, delivering dance classes to Adults with complex needs. “I believe that well trained and supported individuals, can deliver exceptional quality care. As the demands in Health and Social Care are increasing, it has never been more important to ensure that we are all working together to deliver professional, sustainable, reliable and caring services that raise the standards of care nationally. Through training and education we can highlight that a career in the care industry promises to be rewarding and fulfilling with the knowledge that there is room for progression and development at every opportunity.”
As you might guess Gemma is a lover of fun and dance and especially Hip Hop
Gemma engages in visits with our clients with carers when doing development training, support and observations.